Satisfaction Guarantee

Every sign is handmade to order, and we stand behind every one we ship. If your sign arrives with a production error, damage in transit, or anything that doesn't match the proof you approved, we'll remake it - at no cost to you.

Just submit an order issue form within 48 hours of delivery. We're unable to replace or refund orders reported more than 48 hours after carrier-confirmed delivery, so please unbox and check your sign as soon as it arrives.

We may ask for a quick photo or a few extra details before we start your replacement, it helps us get it exactly right the second time. And you'll never be asked to return anything before your replacement is approved. Your original sign stays with you while we make it right.